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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2018 08:03 AM

HP Recommended
Product: HP ENVY 15-ae100 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Please help me with this problem. My notebook has integrated 4 poles audio JACK3.5 mm for microphone and earphones.  I used adapter to split earphone and microphones 3 poles outputs to be able to connect external microphone with 3 poles JACK. But as soon as I plug JACK in notebook speakers stops to play. But I want to speak to my external microphone and listen notebook speakers. I wanted to switch it in Realtek HD sound manager as in my the second notebook HP Pavilion Gaming Notebook but I don't have it in the Control panels I have only Bang & Olufsen Audio Manager there. It is afraid in this driver it is not possible to choose speakers or earphone to play when JACK is plugged in. I have installed all actual drivers for this notebook by  HP Support Assistant but with no succes. Current OS is Windows 10 (64-bit).

Thank you for advice how to switch notebook speakers on when audio JACK is plugged in.

 

Zdenek Budinsky

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