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- Notebooks
- Notebook Audio
- Speaker and headphones working at the same time

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02-17-2017
04:57 AM
- last edited on
02-17-2017
08:11 AM
by
kevin-t
My speakers and headphones both work at the same time. Ive tried everything including reseting and reinstalling the driver, making the headphones the default device etc etc. My audio driver is IDT HD audio and I would like to solve this soon.
My laptop serial number is [Personal Information Removed] and product number is F7Q46PA#AB4
02-17-2017 02:00 PM
Hi @bala6,
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As I understand the HP notebook speaker's and headphone are playing at the same time.
Don't worry it's just a matter of changing a few settings which may have been turned on during a recent update or by using a short key,
Check the 'Disable front panel jack detection' option:
1. Double-click on the Realtek HD Audio manager system tray icon (see fig. 1 above).
2. Click on small folder icon (see fig. 2 below).
3. Check that the 'Disable front panel jack detection' tick box is unticked.
4. Now insert the jack plug of either a microphone or headphones into the corresponding front panel socket of your computer.
5. If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel.
6. If you do not see this message, then click on the small folder icon again and tick the 'Disable front panel jack detection' check box.
if any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
Jeet_Singh
I am an HP Employee