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Abdul_Ahad1
New member
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Message 1 of 2
227
Flag Post

Speaker volume goes down by itself even though I do not change the volume ( Volume bar shows 100%)

HP Recommended
HP ENVY x360 - 15-cn1003nx
Microsoft Windows 11

Hi,

I have an HP ENVY x360 laptop. I am having an issue with the built-in speakers. When I'm playing audio or video, the volume goes extremely low ( to the point where it becomes difficult to hear) and then goes back to normal after a random amount of time (could be a minute, five, or even hours). And this keeps on repeating. I would really appreciate it if someone can guide me in this regard.

1 REPLY 1
ub6424
Level 9
3,943 3,925 217 370
Message 2 of 2
Flag Post
HP Recommended

Hello @Abdul_Ahad1 

 

Your notebook is HP tested for Windows 10 !

Not Windows 11

See:

https://support.hp.com/us-en/product/hp-envy-15-cn1000-x360-convertible-pc/23238176/model/27924528/p...

 

ub6424_0-1656158417958.png

 

Go back to Windows 10 to have a stable system.

You can find and download all drivers here:

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-cn1000-x360-convertible-pc/23238176/mode...

 

best regards

---

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             ⌨️

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