Speaker volume goes down unexpectedly after update from Windows Update (Pavilion 15-cw100). I found the solution AFTER a very unnecessarily long support chat session with HP. This has happened to me twice in the 2 weeks that I have had this brand new laptop. Both times was after a windows update. The issue is fixed now but I want to know if this is an ongoing issue that is going to keep happening every time I have a windows update? The HP person I spoke to assured it won't happen again but I don't have much confidence in that answer, considering they also told me that HP did not have a published solution for this known issue after I repeatedly asked for instructions for my future reference. I was told "not to worry, it won't happen again". Well forgive me for being skeptical, but it has already happened twice.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".