therottweiler Tutor
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Speakers & Headphones playing at the same time

HP Envy 15
Microsoft Windows 10 (64-bit)

My laptop plays audio on speakers and headphones at the same time and I get poor sound quality in the latter.

 

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Speakers & Headphones playing at the same time

Hello @therottweiler

 

Thanks for posting on the HP Forums! :) 

 

I understand you're having issues with sound quality and playback settings on your HP notebook. I'd be happy to assist. 

 

Can you please follow the steps here - http://ow.ly/Z4mnL - and let me know the product number of the notebook you're using? 

 

Have you tried simply re-installing or updating the audio driver? How long have you been having this issue? 

 

If these steps resolved your issue please click "Accept as Solution." You can also click the "Kudos, Thumbs Up" on the right to say "Thanks!" 

HeyListen
I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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