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Speakers not working

HP Recommended
HP Pavilion 14-ba094sa
Microsoft Windows 10 (64-bit)



I replaced the SSD in my Pavilion today.  It was a bit fiddley as this particular SSD (for some bloody reason) was on the underside of the motherboard.  After figuring out how to do this, I had a new SSD with a cloned copy of my previous SSD on it, reconnected everything and powered up.


Everything works EXCEPT sound.  Whenever I want sound, all I get is a quiet "clicking" sound.  Checked the drivers and all seems OK.  I even tested with a set of Samsung Buds and they work.  Just not the speaker.


Whilst this is not a major issue....  it is an annoyance.


Is it possible that I've buggered something during my SSD upgrade?

HP Support Agent
HP Support Agent
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HP Recommended

Thank you for posting on the HP Support Community.

  • Are you seeing any exclamation mark or red X on speaker icon?
  • Are you able to see speaker device in device manager?
  • What are the troubleshooting steps you have tried so far?

Keep me posted for further assistance

I am an HP Employee

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