09-11-2019 04:54 PM
I replaced the SSD in my Pavilion today. It was a bit fiddley as this particular SSD (for some bloody reason) was on the underside of the motherboard. After figuring out how to do this, I had a new SSD with a cloned copy of my previous SSD on it, reconnected everything and powered up.
Everything works EXCEPT sound. Whenever I want sound, all I get is a quiet "clicking" sound. Checked the drivers and all seems OK. I even tested with a set of Samsung Buds and they work. Just not the speaker.
Whilst this is not a major issue.... it is an annoyance.
Is it possible that I've buggered something during my SSD upgrade?
09-14-2019 07:08 PM
Thank you for posting on the HP Support Community.
- Are you seeing any exclamation mark or red X on speaker icon?
- Are you able to see speaker device in device manager?
- What are the troubleshooting steps you have tried so far?
Keep me posted for further assistance
I am an HP Employee