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‎06-17-2022 01:02 PM

HP Recommended
Product: HP Notebook - 15-dw1081wm
Operating System: Microsoft Windows 11

After restarting to install updates today, my speakers sound tinny and I can hardly hear anything.  I ran the diagnostic and is says nothing is wrong, but there clearly is!  Literally was in a Zoom meeting at noon, received the prompt that updates needed installed, chose resart and install, and then the sound was shot.  Ideas?

Category:
1 REPLY 1

‎06-17-2022 01:23 PM

HP Recommended

Hello JHL1995,

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.54 Rev.A53.7 MBJun 3, 2022Download

 

(2) Update audio driver

Realtek High-Definition (HD) Audio Driver - Comet Lake

6.0.9198.1 Rev.A552.6 MBAug 26, 2021Download

 

Here you will get all software and drivers for your notebook:

https://support.hp.com/us-en/drivers/selfservice/hp-15-dw1000-laptop-pc-series/29159332/model/210001...

 

Please report your results.

 

best regards

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