cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 4
109
Flag Post

Speakers

HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

I have a HP Envy with beats speakers.  The audio works but I have to run the volume almost at 100% to hear.  Any suggestions as to the problem.  If I run at 50% the volume is too soft.  This is on audio across the board.

3 REPLIES 3
Highlighted
Level 19
Level 19
86,220 86,105 10,947 23,511
Message 2 of 4
Flag Post
HP Recommended

@gkins 

 

What is your HP Envy machine ? HP has dozens of models/products called HP Envy notebooks/laptops. Please try a CLEAN install the following software/driver

 

     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

I have an HP ENVY TS m6 Sleekbook.  I installed the driver as suggested, now I have no sound. 

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

I have it working now. Thanks. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation