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‎09-05-2020 06:38 AM

HP Recommended

Hi!
I have 3 of the Spectre x360
2 of those have the same symptom
The left speaker volume drops close to nothing periodically through the built ins; the headphone jack works well 
I've replaced the speaker in both laptops; reinstalled the audio drivers updated the bios.
Nothing helped
What is the solution for this issue?
Thanks,

1 REPLY 1

‎09-07-2020 11:26 AM

HP Recommended

@zzandler

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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