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Spectre x360 Speakers Not Working

HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

Hi there,


My wife's B&O speakers have stopped working. I have checked that its not muted. Tried reinstalling drivers, disabled/enabled the audio devices, restarted the computer.


Sound does work though through the headphone jack. She also says the mic is not working. Is there a physical problem with the speaker/mic and if so how do we fix it?



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