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Solved!

Static noise from the speakers and crackling noise from the earphones

HP Recommended
HP 15 - ac 116 tx
Microsoft Windows 10 (64-bit)

Hi,

Since last week, there's a static noise from my laptop's speakers, on playing music. But when I'm on earphones, there's no static noise. The static noise is a bit too much, when songs with humming sounds play.

My laptop is 10 months old and all my drivers are upto date. The problem persists at both times, when the laptop's plugged in and when it's on battery. Please help me as soon as possible.... : (

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HP Recommended

Hi @Krishnaa,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with static when on speakers. I would like to assist you today with resolving this issue.


Please confirm your full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

Here is a document to help with No sound or Distorted sound from speakers (Windows 10).

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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Hi @Tardis40... thank you for your help...

Well, the link was of no use.... The last option left is recovery, which i do not want to resort to....

Today, i noticed crackling sound in my earphones...

So, now my problem is,

Static noise in the speakers and crackling noise in the earphones...

I am in a very disturbed state, and don't know what to do... Please help me asap...

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Switching to Microsoft HD audio driver helped... My laptop works fine now... : )

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