Stereo Mix missing, and the HD Audio driver provided by the official website does not match my OS

[SakuraHaruna]

I have been using this laptop for a long time, and during the use, the operating system was automatically upgraded to Windows 11.
However, I recently discovered that my computer doesn't have a stereo mix (not that it's hidden, but that it doesn't exist at all in the recording setting).

After searching on the internet, I found that I did not install the "Realtek High Definition (HD) Audio" driver.
Therefore I want to install it, but the problem is, after the HP official website scans my device, the driver they provided to me is only for Windows 10. Although I still downloaded and tried to install it, an error was pop up and tell me that the operating system does not match (10 is provided, and I am 11).

I also tried using the HP Support Assistant to download driver, but after the first download it got stuck and crashed by itself I couldn't download it again.

I currently see in my device manager that I have the following drivers:
Intel Smart Sound Technology
NVIDIA High Defintion Audio
NVIDIA Virtual Audio Device (Wave Extensible)(WDM)
Realtek(R) Audio

So I'm wondering how can I install a HD audio driver that will work on Windows 11 and allow me to use the stereo mix? Thanks in advance.

[Rainbow23]

Hi @SakuraHaruna,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with audio features missing on your OMEN By HP 15-Dh001nr after upgrading to windows 11.

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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