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Still waiting for replacement for HP Gaming Speakers X1000 since January 8, 2021

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HP Gaming Speakers X1000

Still waiting for replacement for HP Gaming Speakers X1000 since January 8, 2021. I dont have time to track down customer service with the virtual assistant. I submitted a case on 1/8/21 and was told a replacement would be sent. Still waiting. 

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Welcome to the HP Support Community! 

Your business means a lot to us, as we have limited support boundaries in the support community as of now. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number.


Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I am an HP Employee

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