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‎09-19-2022 06:06 AM - edited ‎09-19-2022 07:01 AM

HP Recommended
Operating System: Microsoft Windows 11

Brand new pavilion, windows 11, 16 gig ram, 512 sshd..trying to playback audio thru usb audio interface and have a random stuttering problem..any fixes for this ..happens thru virtual dj and karaoke program .. never had a problem with lesser quality laptop

1 person had the same question
1 REPLY 1

‎09-19-2022 10:34 AM

HP Recommended

Hello @srondeau2 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <device manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3) Please report your results

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