Showing results for 
Search instead for 
Did you mean: 
New member
5 2 0 0
Message 1 of 3
Flag Post

System Speakers Volumn suddenly Fades away

HP Recommended
HP Pavilion - 15-au116tx
Microsoft Windows 10 (64-bit)

when i try to play any video or audio on the laptop the volumn suddenly fades away i.e the volumn becomes low but the speakers volumn bar remains the same dosen't change the position. If i pause and then play the audio file again then for some seconds the sound comes back to orignal volumn then again fades away. This has been happining a lot.

I need help.

Don't know what to do..


Level 18
49,520 48,626 9,902 16,893
Message 2 of 3
Flag Post
HP Recommended



Try the following.


Download the Realtek HD Audio installer on the link below and save it to your Downloads folder.


When done, hold down the Windows key and press R


Into the Run window, type devmgmt.msc and hit enter.


In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.


When complete, download and reinstall the Chipset driver on the following link.


When the Chipset reinstallation has completed, restart the notebook.


When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking.






****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****

Windows Insider MVP

Was this reply helpful? Yes No
New member
5 2 0 0
Message 3 of 3
Flag Post
HP Recommended

the problem has started occuring again.i tried to do all the steps above mentioned again it didn't work

need help

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation