The audio stopped working then the entire laptop completely stopped working

[Cbeau91]

It’s the Hp stream . It’s less than a 1 yr old and it doesn’t work anymore 

[Nal_NR]

Hi @Cbeau91,

Welcome to the HP Support Community.

I understand that you are facing issues with audio. I'd like to help!

Please follow the steps mentioned in this document HP PCs - No sound from speakers | HP® Customer Support. 

Hope this helps! Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Cbeau91,

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us.