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The microphone on my HP Envy only picks up my audio if I'm directly in front of it, and close.

HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

HP Envy (2020)

Intel Smart Sound Technology

Driver: IntcDAud.sys 

Version:10.27.0.8

 

When on a video call, my microphone only picks up my audio if I'm directly facing the microphone, and close to it. If I'm talking at a 45 degree angle to the screen (like when sharing the video call with someone else), lean back, or attempt to talk while standing close by, the listener can see my lips moving but can't hear me. I've never experienced this with a laptop before, and am wondering if there's a particular setting that is enabled causing this. Essentially, I need to lean toward my laptop and speak into the microphone when I want to speak with someone, often needing to raise my voice for my audience to hear me. What can I do?

 

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@Tony1982 

 

If you have not done so,

It is time to check the microphone settings.

At least the microphone works - you can skip the painful "what if" options and the privacy settings.

 

Try here:

Settings > System > Sound 

 

You can "test" and "troubleshoot"...

Next, at the bottom Click "App volume and device preferences"

Adjust the settings to see if you can find a better volume / setting.

 

 

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Dragon-Fur

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