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Akshayb99
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There is indicator at mute button at f6 , on muting it shows orange indicator, but it's not working

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Pavillion 15-au003tx
There is indicator at mute button at f6 , on muting it shows orange indicator, but it's not working since last update.
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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @Akshayb99

 

Welcome to the HP Support Community. I'd be happy to assist you with the audio. 

 

Try these steps to run the audio troubleshooter - 

 

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

 

If the issue still persists, try re-install the Audio drivers -

 

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer.

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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