Unable to pair and connect by airpods to the laptop's Bluetooth

[Warthough]

Unable to pair and connect by airpods to the laptop's Bluetooth. Please tell me the solution to fix it?

[Garp_senchau]

@Warthough, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To resolve issues connecting your AirPods to the HP Pavilion Laptop PC 15-eg3000 via Bluetooth, follow these troubleshooting steps:

Ensure Bluetooth is Enabled on Your Laptop:

• Go to Settings > Devices > Bluetooth & other devices.
• Make sure Bluetooth is turned on.

Check AirPods are in Pairing Mode:

• Place your AirPods in pairing mode by pressing and holding the button on the back of the case until the light starts blinking white.

Add New Device:

• In the Bluetooth settings on your laptop, click Add Bluetooth or other device.
• Select Bluetooth and wait for your AirPods to appear in the list.
• Select your AirPods to establish a connection.

Update Drivers:

• Open Device Manager (right-click on the Start menu and select Device Manager).
• Expand the Bluetooth section.
• Right-click on your Bluetooth adapter and select Update driver.
• Choose Search automatically for updated driver software.

Remove Previously Paired Devices:

• If there are too many devices previously paired, remove unused or problematic ones.
• Click on a device in the Bluetooth settings and choose Remove device.

Restart Bluetooth Services:

• Press Windows + R to open the Run dialog.
• Type services.msc and hit Enter.
• Find Bluetooth Support Service, right-click it, and select Restart.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Check for and install any available updates.

Reset AirPods:

• If all else fails, try resetting your AirPods.
• Place them in their case, press and hold the setup button until the light flashes amber, then white.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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