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dumbasarock Honor Student
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Volume control buttons and removing battery

pavillion x360
Microsoft Windows 10 (64-bit)

Volume buttons not working.  Part of suggested remedies say to remove battery, but I can't find battery case.  Solid back on rear of laptop.  Am I missing something?  How do I get to battery without taking off entire back?

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Provost Provost
Provost
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Volume control buttons and removing battery

Hi,

 

Removing battery on any x360 is not simple. Basically you have to remove the whole back, it has 4 screws.

 

Regards.

BH
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dumbasarock Honor Student
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Volume control buttons and removing battery

Thanks.  I was able to restore the volume button functions, however, without having to remove the battery.  I'm not really sure what did the trick, but it may have been when I downloaded two HP updates, which sounded like they had nothing to do with my problem. 

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