10-02-2016 11:15 AM
Volume buttons not working. Part of suggested remedies say to remove battery, but I can't find battery case. Solid back on rear of laptop. Am I missing something? How do I get to battery without taking off entire back?
10-02-2016 02:52 PM
Removing battery on any x360 is not simple. Basically you have to remove the whole back, it has 4 screws.
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10-03-2016 09:00 AM
Thanks. I was able to restore the volume button functions, however, without having to remove the battery. I'm not really sure what did the trick, but it may have been when I downloaded two HP updates, which sounded like they had nothing to do with my problem.