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Kochu15 Student
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Volume decreases automatically while playing media.

HP Paviloion 15 au118tx
Microsoft Windows 10 (64-bit)

The Problem is while playing video/audio the volume decreases automatically....but in the volume bar it shows full volume.. i troubleshooted the audio and i switched from realtek hd audio driver to microsoft hd audio driver..the problem got solved but the volume is not satisfactory...the speaker is B&O....Please help me with this

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Volume decreases automatically while playing media.

Hello, @Kochu15 – Hope you are well 🙂

 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

 
I see that you are facing audio issues with the B&O speakers on your Pavilion notebook. I will certainly do my best to assist you with this issue 🙂

 

Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy


If the issue persists, go to http://hp.care/2iaF87u and follow the steps from “Step 6”.
 

Let me know how that goes. I’ll watch for your reply!

Good luck 🙂


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DVortex
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