01-13-2017 12:26 PM
The Problem is while playing video/audio the volume decreases automatically....but in the volume bar it shows full volume.. i troubleshooted the audio and i switched from realtek hd audio driver to microsoft hd audio driver..the problem got solved but the volume is not satisfactory...the speaker is B&O....Please help me with this
01-14-2017 11:01 AM
Hello, @Kochu15 – Hope you are well
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.
I see that you are facing audio issues with the B&O speakers on your Pavilion notebook. I will certainly do my best to assist you with this issue
Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy
If the issue persists, go to http://hp.care/2iaF87u and follow the steps from “Step 6”.
Let me know how that goes. I’ll watch for your reply!
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