01-13-2017 12:26 PM
The Problem is while playing video/audio the volume decreases automatically....but in the volume bar it shows full volume.. i troubleshooted the audio and i switched from realtek hd audio driver to microsoft hd audio driver..the problem got solved but the volume is not satisfactory...the speaker is B&O....Please help me with this
01-14-2017 11:01 AM
Hello, @Kochu15 – Hope you are well :)
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.
I see that you are facing audio issues with the B&O speakers on your Pavilion notebook. I will certainly do my best to assist you with this issue :)
Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy
If the issue persists, go to http://hp.care/2iaF87u and follow the steps from “Step 6”.
Let me know how that goes. I’ll watch for your reply!
Good luck :)
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