• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi

I am trying to buy my very aged and nearly deaf father some headphones for his HP laptop but he cannot tell me the model number (so I can find out the jack size) because that part of the label has worn away. But he can tell me the serial number! Its [Personal Information Removed]........or so he tells me.........

Can anyone either tell me what headphone jack size I need for this serial number - or tell me the model number from this serial number?

Many thanks!

Stuart

1 REPLY 1
HP Recommended

@StuartRose 

 

Firstly please do not post s/n of your machine on internet. Anyway 99.9% HP notebooks/laptops use standard 3.5mm jack. Older machines may have a separate jack for a microphone but newer ones have headphones/microphone comb jacks.

 

Using s/n you can't find its specs.The safest way is to buy an USB headphones

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.