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1 REPLY 1
03-06-2020 11:55 AM
Welcome to HP support community.
Check the 'Disable front panel jack detection' option:
Double-click on the Realtek HD Audio manager system tray icon
Click on small folder icon
Check that the 'Disable front panel jack detection' tick box is unticked.
Now insert the jack plug of either a microphone or headphones into the corresponding front panel socket of your computer.
If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel.
If you do not see this message, then click on the small folder icon again and tick the 'Disable front panel jack detection' check box.
If any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers
I hope that helps.
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