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‎06-24-2022 12:48 AM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3Y1AV)
Operating System: Microsoft Windows 10 (64-bit)

Good day.

I installed W10 on my new laptop, because our software does not work on W11.

Unfortunately I cannot find a driver for the Multimedia device, thus I do not have audio.

Can somebody please point me in the right direction.

Regards,

Chris.

Category:
1 person had the same question
1 REPLY 1

‎06-24-2022 01:41 AM

HP Recommended

Hello @BaasChristo1 

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.54 Rev.A53.7 MBJun 3, 2022Download

 

(2) Update audio

Realtek High-Definition (HD) Audio Driver - Tiger Lake

6.0.9254.1 Rev.A406.8 MBMar 23, 2022Download

 

(3) Reboot and Test again ...

 

best regards

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             ⌨️

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