11-15-2016 09:45 PM
I experience a problem with the sound on my laptop for several days and after numerous tries, it still doesn't work.
On the task bar, I have a red cross on the volume icon. And with a right click on the volume icon, I don't have internal speakers anymore, just some useless MKM-S-Speaker (which doesn't work). Even if I plug some headset, no sound is coming out.
I check on the BIOS and Audio is turned on, so it shouldn't be the problem.
I tried also to reinstall the IDT High Definition driver but it couldn't end as it indicates that there is a problem.
I also tried to restore windows in a previous time (10 days ago) but the problem remains.
Actually, I don't really know what is the next step. Is my audio card?