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Nitopay Honor Student
Honor Student
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Windows 8.1 IDT High Definition Audio (No sound)

HP Probook 4540s
Microsoft Windows 8.1 (64-bit)

I experience a problem with the sound on my laptop for several days and after numerous tries, it still doesn't work.

 

On the task bar, I have a red cross on the volume icon. And with a right click on the volume icon, I don't have internal speakers anymore, just some useless MKM-S-Speaker (which doesn't work). Even if I plug some headset, no sound is coming out.

 

I check on the BIOS and Audio is turned on, so it shouldn't be the problem.

I tried also to reinstall the IDT High Definition driver but it couldn't end as it indicates that there is a problem.

I also tried to restore windows in a previous time (10 days ago) but the problem remains.

 

Actually, I don't really know what is the next step. Is my audio card?

 

 

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Nitopay Honor Student
Honor Student
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Message 2 of 2
459
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HP Recommended

Windows 8.1 IDT High Definition Audio (No sound)

Works again with a new soundcard.

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