• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-01-2019 08:32 AM

HP Recommended
Product: H5E70ET#ABU
Operating System: Microsoft Windows 10 (64-bit)

hp pro book 6570b is my laptop and i installed win 10 on it . after installing my computer audio is very low and its laptop sound button is also changed in colour and i cant find its original audio driver. before in win 7 srs audio driver was installed . but in win 10 i cant find it 

1 REPLY 1

‎12-01-2019 09:01 AM

HP Recommended

Hi:

 

The IDT audio doesn't work on W10.

 

The only suggestion I can offer would be to see if this W10 IDT audio driver from a newer model notebook also works on yours.

 

Install and restart the PC.

 

6.10.6492.0     Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.