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Ice77Xenon
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after the last win10 release the audio system on my spectre x 360 2018 is terrible. How to solve?

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spectre x 360 2018
Microsoft Windows 10 (64-bit)

after the last win10 release the audio system on my spectre x 360 2018 is terrible. How to solve? I just downloades several times drivers...nothing. I reinstalled even windows10!!! nothing happens

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asmita6658
HP Support Agent
HP Support Agent
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Hi @Ice77Xenon

 

Welcome to the HP Support Community. 

 

Try these steps -

 

Step 1 Run Audio troubleshooter -

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.
2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

 

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.
2) Double-click Sound, video and game controllers.
3) Right click on the Audio drivers and click on uninstall.
4) Restart the computer. 

 

Also, try updating the computer using these steps -

 

Step 3 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 4 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 


Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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