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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-02-2020 12:10 PM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

Hello,

My audio and microphone are not working.  I have worked with the virtual assistant and have completed everything including using the troubleshoot find and fix suggestion.  The device manager suggestion.  I have restored my computer to a later date.  I have run the BIOS system using the F10 button while turning the computer on. 

I have tested my diagnostics using the F2 key and there is sound. My volume buttons are on at 50.  

I have restarted my computer between disabling and reinstalling multiple times.  Nothing is working.  Please help.  Thank you.  

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