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HP Recommended
HP ENVY M6-1160la
Microsoft Windows 10 (64-bit)

I have recently updated to windows 10,most of the drivers are inbuilt but i have no audio driver installed.

i dont know if the driver for w8 can work

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, that is a common issue with the IDT audio not working on W10.

 

The only suggestion I can offer, would be to try the W10 IDT audio driver from a newer model notebook.

 

Perhaps it will work for your model as well.  Restart the PC after installing the driver.

 

6.10.6492.0      Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

If that doesn't work then try the W8 driver from your notebook's support page.

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