10-20-2019 12:30 AM
the audio drivers are not shown in my pc.so it is unable to identify the speakers
10-22-2019 08:45 AM
Welcome to HP support community.
Update the Bios and audio driver using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee