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Siva_svs66
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Message 1 of 2
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audio light in mute button(F6) issue

HP Recommended
hp pavilion 15 cs3051tx
Microsoft Windows 10 (64-bit)

I recently installed windows 10 in my laptop . I am facing a issue in keyboard mute button (F6) .mute button light not blink when i press it.There is no problem with mute button it works only the issue with light is not blinking

I searched for drivers in hp customer support page but i don't know what driver is correct  please help

device specifications

*hp pavilion15 cs3051tx 

*ram- 8GB

*storage-1TB

*bios -insyde F14

os-windows Home single language

       version 21H1

 

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi@Siva_svs66, Welcome to the HP Support Community!

 

We understand the Audio issue and issue with some drivers.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: LInk
  • Check for the BIOS update 
  • Check for the Windows update 

Refer to this article to know more information about using HP support assistants.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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