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- HP Community
- Notebooks
- Notebook Audio
- audio light in mute button(F6) issue

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07-09-2021 01:02 AM
I recently installed windows 10 in my laptop . I am facing a issue in keyboard mute button (F6) .mute button light not blink when i press it.There is no problem with mute button it works only the issue with light is not blinking
I searched for drivers in hp customer support page but i don't know what driver is correct please help
device specifications
*hp pavilion15 cs3051tx
*ram- 8GB
*storage-1TB
*bios -insyde F14
os-windows Home single language
version 21H1
07-15-2021 07:21 PM
Hi@Siva_svs66, Welcome to the HP Support Community!
We understand the Audio issue and issue with some drivers.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
- What is the product number of your device? Use this link to find it: LInk
- Check for the BIOS update
- Check for the Windows update
Refer to this article to know more information about using HP support assistants.
Hope this helps! Keep me posted.
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