cancel
Showing results for 
Search instead for 
Did you mean: 
Csizi22
New member
2 1 0 0
Message 1 of 3
174
Flag Post

b&o software missing after update on a brand you Envy13-aq1185nr

HP Recommended
Envy 13-aq1185nr
Microsoft Windows 10 (64-bit)

Hi Guys,

 

after an update the B&O sowtware went missing on my brand new Envy13 13-aq1185nr. If I go on hp.com to drivers nothing comes up. I was googling it a lot, but now recommended solution worked so far to get it back. If you guys have any viable idea I'm happy to listen! Thanks in advance!

2 REPLIES 2
banhien
Level 19
Level 19
94,677 93,334 12,271 26,101
Message 2 of 3
Flag Post
HP Recommended

@Csizi22 

 

It probably is hidden under HP Audi Switch now, please try from HP Audio Switch

 

         BandOa.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Csizi22
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi,

 

Thanks, but is not there...  This is what I see. I've tryed to dowload different drivers, but al stuck in installation "removing old version".

20200321_141602.jpg

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation