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Hp Envy X360 M6 Convertible bang and olufsen speakers sound goes up and down by itself while playing music. I think drivers are not installed can you guys please give them.

1 REPLY 1
HP Recommended

Hi @arslan20,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I recommend you download and install HP support assistant (If you don’t have it already on the computer) and run all the updates.

 

You can download the HP support assistant from this link.

 

If the issue persists, I recommend you perform a system a restore on the computer back to the date when the computer was working fine.

 

Here is how it is done.

 

  • Save any open files and close all open programs.
  • In Windows, search for restore, and then open Create a restore point from the results list.

Creating a restore point

  • System Properties opens with the System Protection tab selected.
  • On the System Protection tab, click System Restore.

Selecting System Restore on the System Protection tab

  • The System Restore window opens.

Click Next.

The System Restore window, with Next circled in red

  • Click the Restore Point that you want to use, then click Next.
  • The confirmation window opens.
  • Click Finish to restore your computer to a previous point.

The Confirm your restore point System Properties window, with Finish selected

  • Do not interrupt System Restore when it starts. This can corrupt your hard drive and create more problems. Click Yes in the warning that appears.

The warning that appears before beginning a System Restore

  • System Restore returns the computer configuration to a previous point in time and restarts.

 

Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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