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‎12-01-2016 06:52 AM

HP Recommended
Product: envy 15j122ea
Operating System: Microsoft Windows 10 (64-bit)
Hi...I recently updated my windows 8.1 64bit to windows 10. I haven't got the beats audio..my audio is very low and my beats audio programme or file is absent. Which audio driver should I download from the website to get beats audio like before..??
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2016 07:17 AM

HP Recommended

Hi:

 

You need this one...Install and restart the PC...

 

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

View solution in original post

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11 REPLIES 11

‎12-01-2016 07:17 AM

HP Recommended

Hi:

 

You need this one...Install and restart the PC...

 

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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‎12-01-2016 07:19 AM

HP Recommended
Should I first uninstall from device manager and then install or straight away
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‎12-01-2016 07:20 AM

HP Recommended
Uninstall high definition audio codec
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‎12-01-2016 07:20 AM

HP Recommended

You should just install the driver and restart the PC without doing anything else beforehand.

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‎12-01-2016 07:21 AM

HP Recommended
Thank u...
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‎12-01-2016 07:23 AM

HP Recommended

You're very welcome.

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‎12-01-2016 07:28 AM

HP Recommended
Thanks man u r the best...
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‎12-01-2016 07:29 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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‎12-03-2016 01:06 PM

HP Recommended

Hey I recently found when i plug in my headphone into the jack..it plays on the speaker as well as on the headphones..both toether..help please..

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