A [software component] will damage your computer message displays when printing or while installing - Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Can the sound card be replaced as this are seems to be sealed and unable to get to it. System show device inoperable so driver fixes and reinstallations not working.
I reviewed your post and I understand that the audio is not working on the computer and you suspect it is a hardware issue.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you with the available service options.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Stay Home – Stay Safe
The_Fossette I am an HP Employee
Didn't find what you were looking for?
Ask the community