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‎08-04-2020 11:03 PM

HP Recommended
Product: OMEN by HP 15-ax228tx Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

hi. previously i could use this feature but its isnt available after reinstalling windows. equilizer is available but experience cant be enables. plz help. using i7 7700hq windows 10 homeScreenshot (7).png

6 REPLIES 6

‎08-07-2020 04:07 PM

HP Recommended

@g00dsp33d Welcome to HP Community!

 

I understand that you can't turn on bang and olsfen audio experience.

 

In that case, I would suggest you reinstall the bang and olsfen software.

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88302.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎08-08-2020 02:36 AM

HP Recommended

Now i cant control the hp noise cancellation and in the second image problem is still there. its not accesable. i installed the driver you gave in the link. what should i do now

Screenshot (10).pngScreenshot (11).png

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‎08-09-2020 03:01 PM

HP Recommended

@g00dsp33d

 

What is the Windows version you are using? (1909, 2004 or any previous version)

 

Cheers!

The_Fossette
I am an HP Employee

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‎08-12-2020 12:44 AM

HP Recommended

Version 10.0.18363 Build 18363

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‎08-12-2020 12:44 AM

HP Recommended

i dont know what but its now working. God knows how!

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‎08-12-2020 07:31 AM

HP Recommended

@g00dsp33d

 

Thank you for the update.

 

We are happy to hear that the issue is resolved now.

 

In the future, if you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

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