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Locked

‎07-24-2019 06:35 PM

HP Recommended
Product: hp 15
Operating System: Microsoft Windows 8.1 (64-bit)

cd/dvd drive gone. tried everything on this site and others. uninstalled, restarted. still gone. need help.

1 REPLY 1

‎07-27-2019 12:39 PM

HP Recommended

@schag1,

 

Welcome to the HP Support Community!

 

What is the exact issue you are facing with the CD drive?

 

If the CD drive is not getting detected, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c03370738

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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