cancel
Showing results for 
Search instead for 
Did you mean: 
schag1
New member
1 0 0 0
Message 1 of 2
165
Flag Post

cd drive gone

HP Recommended
hp 15
Microsoft Windows 8.1 (64-bit)

cd/dvd drive gone. tried everything on this site and others. uninstalled, restarted. still gone. need help.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,604
Message 2 of 2
Flag Post
HP Recommended

@schag1,

 

Welcome to the HP Support Community!

 

What is the exact issue you are facing with the CD drive?

 

If the CD drive is not getting detected, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c03370738

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation