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Top Student
Posts: 3
Member Since: ‎12-17-2016
Message 1 of 2 (257 Views)

crackling sound in my laptop

Product Name: Hp Pavilion x360 13-u036TU
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I have a problem with my laptop speaker it has crackling sounds now i don't know why ???? can anybody please help me (the laptop has B&O speakers) and i already tried a lot of things to fix this like downloading drivers directly from real tek and installing uninstalling drivers. I found one solution but it made my speaker sound lower.

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HP Support Agent
Posts: 9,854
Member Since: ‎07-14-2016
Message 2 of 2 (213 Views)

Re: crackling sound in my laptop

Hello, @qwertyozz – Hope you are well :)

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

I see that you are facing audio issues with the B&O speakers on your Pavilion x360. I will certainly do my best to assist you with this issue :)


Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy

If the issue persists, go to http://hp.care/2iaF87u and follow the steps from “Step 6”.

Let me know how that goes. I’ll watch for your reply!

Good luck :)

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

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