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Top Student
Posts: 3
Member Since: ‎12-17-2016
Message 1 of 2 (257 Views)

crackling sound in my laptop

Product Name: Hp Pavilion x360 13-u036TU
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I have a problem with my laptop speaker it has crackling sounds now i don't know why ???? can anybody please help me (the laptop has B&O speakers) and i already tried a lot of things to fix this like downloading drivers directly from real tek and installing uninstalling drivers. I found one solution but it made my speaker sound lower.

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HP Support Agent
Posts: 9,854
Member Since: ‎07-14-2016
Message 2 of 2 (213 Views)

Re: crackling sound in my laptop

Hello, @qwertyozz – Hope you are well :)
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

 
I see that you are facing audio issues with the B&O speakers on your Pavilion x360. I will certainly do my best to assist you with this issue :)

 

Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy


If the issue persists, go to http://hp.care/2iaF87u and follow the steps from “Step 6”.
 

Let me know how that goes. I’ll watch for your reply!

Good luck :)


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am an HP Employee

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