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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2020 03:47 AM

HP Recommended
Product: HP Probook 250 G7
Operating System: Microsoft Windows 10 (64-bit)

I bought a new laptop and after updating windows 10 and installing the latest audio driver. Sound diagnostic showed no microphones and no speakers found (hardware problem detected)

my question is :

is this a hardware or software issue ?

and how can be fixed ?

Thanks.

 

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