04-05-2017 02:10 PM
i got this laptop for christmas from my wife started using it and started using the hdmi port to stream thru my tv and after i updated to windows ten the hdmi port stop working.
edition windows ten
os build 1607
product id : 00325.80569-42003-anoem
processor: intel(r) pentium(r) cpu n3540 @2.16ghz
ram 4.00 gm
system type 64-bit oprearting
x64 based processor
04-05-2017 05:51 PM
Even tho...if Windows 10 does not have the right driver in its database it will substitute a crippled generic driver. So you had the right driver before Windows 10 but may not have it now. Do you know where to find the device manager?
04-06-2017 08:51 AM
The cable, settings on the tv, a number of things. Connect the laptop to the tv with the hdmi cable. Be sure to set the tv to receive input from the right hdmi port. Use the windows key on the keyboard plus the p key...tap at the same time.
You should get a dialog on the right side of the screen allowing you to project to the external display...clone extend, etc.
Let us know if that gets you a picture on the tv.