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Posts: 1
Member Since: ‎08-06-2011
Message 1 of 2 (1,281 Views)

headphone jack problem

I bought my laptop a few weeks ago and no sound comes when I plug my headphones into the headphone jack in my hp pavilion dm4-2070us laptop. How do I fix this problem?

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Posts: 4
Member Since: ‎09-16-2011
Message 2 of 2 (1,179 Views)

Re: headphone jack problem

I had the same problem with dm4-2070us and I just finished chatting with HP customer service. The representative asked me to do few things including setting the BIOS to default. I also reinstalled the driver. NOTHING WROKED.


He told me to do a  complete revovery of the system to factory reset. I didn't want to go that route.


What I did is downloaded the older driver for dm4-1162us and installed on my dm4-2070 and it fixed the problem. Now the only thing I'm missing is the Dolby sound, about which I don't care that much.


Hope this help you also.


Conclusion: It's a software problem. May HP come uo with a new driver to fix it, SOON.



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