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headphone port not working headphones/speakers wont plug in properly laptop just out of box

HP Recommended
hp stream
Microsoft Windows 10 in S Mode

brand new out of box cant plug anything into headphone jack

1 REPLY 1
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HP Support Agent
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@SANDYSSTUFF Thank you for posting on HP Forums,

For an accurate solution I'll need more details:

 

What is the product number of your device? Use this link to find it: Click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

Is the port lose and doesn't fit or the headphone jack fits but doesn't work?

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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