headphone problem

[rumpa]

1st time my laptop problem is that,some time wifi connetcton error, then install driver pack solutin, now it ok,but when i connect my headphone ,its not work,,
like that sound in headphone and outside too

[asmita6658]

@rumpa

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the headphones are not working.

Don't worry, I'm here to help! To better assist you -

1) What's the model name of the computer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

2) What's the operating system installed on the computer?

3) Were there any hardware or software changes made? 

While you respond to that, please try the steps mentioned in this document.

Hope this helps!

Let me know how that goes.

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Have a great day!