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HP Recommended

so i just got this HP Pavillion . It's stamped with B&O speakers but it sounds really tiny. When i try to check the speakers, it doesn't have B&O as an option but Realtek only. What gives? There's no driver for the B&O speakers at all. Anybody got a clue?? Did i just got slimed by Hp?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @sarc1 – Hope you are well 🙂
 

Thanks for reaching out! I read your post on B&O audio issue on your HP Pavilion. I am happy to look into this issue for you!

 

I understand that the B&O audio is low on your HP Pavilion 15 notebook. I see that there is a recent driver update for your notebook which could fix this issue. Please click http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78631.exe to download and update your audio drivers.

 

Once the drivers are updated, restart your computer and then check.


That should do the trick, let me know the outcome!

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hello, @sarc1 – Hope you are well 🙂
 

Thanks for reaching out! I read your post on B&O audio issue on your HP Pavilion. I am happy to look into this issue for you!

 

I understand that the B&O audio is low on your HP Pavilion 15 notebook. I see that there is a recent driver update for your notebook which could fix this issue. Please click http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78631.exe to download and update your audio drivers.

 

Once the drivers are updated, restart your computer and then check.


That should do the trick, let me know the outcome!

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Thank you for your advise. I suppose the sound is a little better. But again, its a Realtek driver, not a Bang & Olufsen driver/speaker as advertised. The B&O stamp on the device is deceiving.

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