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‎11-24-2015 02:43 PM

HP Recommended

Hi, I need some help. I'm trying to connect an external mic but I think the jack only works for headphones.

 

I have an HP Pavillion 17 Notebook PC and the model number is E4W31UA#ABA. Do I just need to get a new mic that supports USB? Thank you in advance.

@anthony82 wrote:

Hello kish02,

 

You are looking for the specs on your laptop.

 

The jack is usually designed for mic / headphones.

 

Please post your product and model number.

You can find this information by holding the FN key and pressing the ESC key.

 

I should be able to find your manual and tell you for sure.

 

Have a good day.

 

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‎11-24-2015 02:57 PM

HP Recommended

Hi,

 

Your machine has  Audio-out (headphone) jack/Audio in (microphone) jack on the left hand side, next to the SD card reader. Unfortunately you can only Connect optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only
devices.

 

Your option to buy USB microphone (or similar) is the way to go.

 

Regards.

BH
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‎09-13-2016 04:14 PM

HP Recommended

My mic and headset are no longer of use to me because someone thought it was a good idea to no longer allow for a mic jack.  What possible advantage is that supposed to give to customers? Isn't that who you're supposed to be accomodating. Sorry I bought your machine. I won't buy your product next time.

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‎05-22-2017 08:27 AM

HP Recommended

      I had this problem aswell. Today I just got my new headset. I opened it and the cord leads up to two cords which you connect to your headphones, and microphone jack. I couldn't find the hole for the microphone. I have a HP Pavilion Notebook, the product number is N5R49UA#ABA. I'm very confused, can somebody please help?

 

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‎05-22-2017 05:43 PM

HP Recommended

 

@Kevin31

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you can't find the microphone port on your PC,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check your user guide or product specifications?

 

If you haven't, Click here to view the same as the Audio interface on your PC has a Headphone-out/microphone-in combo jack, which means you will need to use a headphone that works on a combo jack to resolve this issue.

 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee

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