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‎04-29-2023 09:23 PM

HP Recommended
Product: HP 15-gw0000 Laptop PC (1E420AV)
Operating System: Microsoft Windows 11

I bought a laptop  of hp becoz my earlier trust on this company . but it now just cracking sound i changed driver then it sounds better for some hours then again same thing ... ohhh plzzz   show some responsiblities  towards your customer 

 

Category:
1 REPLY 1

‎04-29-2023 11:45 PM

HP Recommended

@KS127 

 

Please perform a clean install Audio software/driver, this should help.

 

Please perform a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                    https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142114.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards


Regards

BH
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