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internal microphone on HP 2000 notebook laptop not working

Tried to to a video call  today my son couldnt hear me al though i could hear him. Never happened before. Using windows live messenger. Checked the microphone said it was working properly and had the best driver installed. Why does it not work?  Anybody know

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Regents Professor
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internal microphone on HP 2000 notebook laptop not working

Hello maggie75. I understand that you're having some problems with your microphone.

You should try recording audio in another application so that you can determine whether this is an issue with the application or the microphone. Try the following.

  1. Click Start, type "sound recorder," and press Enter. This opens the Sound Recorder application.
  2. Attempt to record sound.
  3. Verify whether or not you hear sound.
  4. Post the result.


Also. you may need to update some software. If this is the case it will be helpful to have your product number. This document can show you where it is located for me.

I will await the result of this. I hope you have a great day!

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Intern
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internal microphone on HP 2000 notebook laptop not working

turned the laptop on the next day and it was working fine. Thanks  anyway

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Regents Professor
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internal microphone on HP 2000 notebook laptop not working

I am glad to hear that the issue was resolved for you maggie75.  

Have a great rest of the week! :)

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Glori Honor Student
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internal microphone on HP 2000 notebook laptop not working

Hi, Not sure if I should've started a new thread, but I'm having the same problem. I tried the test mentioned above and got no sound at all. Help? and thank you. 

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Intern
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internal microphone on HP 2000 notebook laptop not working

dont know what happened but mine is  working now

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Glori Honor Student
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internal microphone on HP 2000 notebook laptop not working

After extensive searching (I'm still learning the ins and outs of Windows 8 lol), I found where I could tweak the mic levels. Turned out my mic was turned all the way down. Got it working now!  :womanvery-happy:

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samykush Student
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internal microphone on HP 2000 notebook laptop not working

how did you do it, please step by step explaination... i'd really appreciate

 

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