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HP Recommended
hp windows notebook
Microsoft Windows 10 (64-bit)

ever since i did the windows 10 update ther is a little red x on bottom right corner on my speaker icon and i have ran all the diagnostics that were gibem to me amd still not having any luck woth resolving this issue can any one plwase help me with thi a cannot aford to lose any of my programs or anything on this device......

 

2 REPLIES 2
HP Recommended

Welcome to the HP Support Community @slim26none910 

 

To better assist you, the members will need the exact model number or product number of your laptop???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

HP Recommended

idk how to screen shot on this laptop but i searched model and it says it a 

hp notebook windows 10 home 64 bit (10.0,build17763)

hp laptop 15-bs0xx

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