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HP Recommended
Microsoft Windows 10 (32-bit)

low sound.. no bass. i tried..  redownloading.. and drivers.. got a new widows 10   .. still nothing. sounds great on bluetooth..???

1 REPLY 1
HP Recommended

I had this after updating my new laptop. I went back to this older driver and after a couple of minute audio went to normal. Still on this driver but may attempt to try the latest and see what happens. I can always go back.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-bs000-laptop-pc/15551412/model/1703...

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